Application Upload

The fastest, easiest and most secure way for you to send us your application and supporting documents is to upload them directly to your account.

Before you start, make sure the documents you're sending us show your name and aren't expired. Also be sure to gather all the pages you plan to send us. We accept GIF, JPG, PDF, PNG, and TIFF files that are under 8 megabytes (MB).

  1. If you don't have an image or PDF of your document, you can scan or take a picture of the document and save it on your computer.
    If you're taking a picture, be sure to place the document you want to send us on a flat surface that's darker than the document and clutter-free.
  2. Make sure the image is clear, legible and not cut off.
  3. You can select the files you would like to upload and drag them to the document upload box, or you can click on “Browse Files” and then select the documents you would like to upload.
  4. Next click the Upload button. You should see a message in a green box that confirms your documents were uploaded successfully.
  5. Once your documents are uploaded, we'll be notified automatically. It may take up to one business day for us to review your documents.
    There's no need to contact us to confirm that we've received your files. We'll get in touch with you if we have any more questions or need additional information from you.

When we receive documents, we'll sometimes request that you send them to us again if:

  • The last page of the application is not signed (handwritten or secure digital signature; typed name is not sufficient)
  • The photo ID is expired
  • Pages are missing
  • The document is blurry or cut off

To prevent this from happening to you, please be sure your documents have your name, aren't expired, are clear, and contain all the necessary pages.